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|  | Mark Speese, CEO of Rent-A-Center, answers the most frequently-asked questions about rent-to-own, quality home merchandise, Rent-A-Center's Worry-Free Guarantee and more. |
| Q. I would love to update our living room furniture, but can't seem to make the decision to buy anything! I'm worried about being stuck with something I don't like in the long run, especially if styles change. What are my options?
| A. Deciding which furniture is right for your home is an important decision, with so many styles, colors, and designs to choose from. One of Rent-A-Center's many benefits is you can "try before you buy." Just make your selection from our wide array of brand-name furniture – everything from complete living room sets, to beautiful bedroom suites and more. Then, determine which of our convenient payment options works best for you. Before you know it Rent-A-Center will deliver your furniture at no extra charge, often the same day. Then, enjoy it for awhile! If, at any time, you change your mind, or want something new – no problem. Come back to Rent-A-Center and we'll help you exchange it for the same or comparable item. Millions of our customers love this kind of flexibility, and I think you will, too.
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| | | Q. I want to get a new HDTV for football season, but I know getting it delivered and set up can be expensive. If I rent one from Rent-A-Center, what will you charge me to get mine up and running for the big game? | A. As a fellow football fan I know there's nothing like watching a game in HD, so you're in for a great experience. The same kind of experience you'll have when renting from Rent-A-Center. We not only deliver your new TV at no extra charge, we'll also set it up for you. And if your television ever requires service or repair while it's on rent, we take care of that, too. We even provide a loaner if the unit needs to go to our service center, so you won't miss a minute of the action while it's out for repair.
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| | | Q. We really need a new washer and dryer, but we're maxed out on one credit card, and trying to save the credit we have on another, for "just in case." Is it really possible to get high quality appliances without using credit? | A. Absolutely! Rent-A-Center is truly a credit-free way to get the things your family needs – like major appliances, home computers, bedroom sets and the like – without breaking out your credit card. In fact, we don't even check credit at Rent-A-Center. You're pre-approved when you walk in the door. You won't have to sacrifice quality, either. Rent-A-Center carries the best brand names in the business, like Whirlpool washers and dryers, Sony electronics, Ashley furniture and many others. All, with flexible payment options, and backed by our exclusive Worry-Free Guarantee. That means Rent-A-Center will match any rent-to-own competitor's price, and your money back if you're not completely satisfied within the first week. Should you need to return your items, we'll pick them up at no extra charge – no strings attached. |
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| Real customers share how they are enjoying the good things in life without the burden of credit. |
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|  | | All the information you need to know about the many benefits of this credit-free, worry-free way to own. |
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|  | | Get the home merchandise you deserve today, without credit checks or credit needed. |
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|  | | Learn more about the many benefits of rent-to-own, and how it might be right for you and your family. |
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| | Copyright 2009. All rights reserved. |
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**RAC's "Worry-Free Guarantee" includes (1) Matching Any Local Rent-To-Own Business's Advertised Price (competing advertised price must be for similar payment, delivery and product service terms for in-stock new merchandise on the same brand and model), (2) Delivery, Set-Up and Service (delivery and set-up are included and RAC services and maintains the merchandise while on rent) and (3) Money Back Guarantee must be exercised within your first week of possession to receive either merchandise replacement or a refund. (4) Payment Protection (re-rent the same or comparable item you returned and pick up where you left off your payments). |
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